If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.

 Sales & Billing Department

Please submit your pre-sales and payment/billing inquiries here. Sales & Billing Department is operational at only working hours (9.00AM to 5.00PM, Monday to Friday excluding public holidays).

 Technical Support

Submit all your technical support related inquiries here, 24x7x365 coverage (guaranteed response time within 4 hours). Most of the common concerns are addressed in our Knowledgebase

 තාක්ෂණික සහාය (සිංහල/Sinhala)

තාක්ෂණික සහාය සිංහලෙන් ලබා ගැනීමට ගැටලුව සිංහල යුනිකේත මගින් හෝ සිංග්ලිෂ් මගින් එවන්න.

 Report a downtime

Please submit the ticket if you are experiencing a downtime of your web server. Your ticket will trigger an internal alarm to page our operators immediately. Click here to verify if its a real outage

 Abuse Reports

Please submit the inquiries related to service terms violations, legal issues and account suspensions.