TL;DR: This is a copy of the email sent to all of our cPanel resellers on 21/03/2021, you can ignore this announcement if you do not have an active cPanel based reseller hosting package with Provider.lk
This is to update you on the impact caused by the exchange rate of LKR to USD and cPanel's 2nd price hike that occurred in 1st January, 2021.
Official announcement : https://cpanel.net/wp-content/themes/cPbase/assets/downloads/cp_store_licensing_guide_2021.pdf
Pricing page: https://cpanel.net/pricing/
As some of you might be already aware, cPanel has shaken the web hosting community with 2nd price rise announcement that has been effective from 1st January 2021. They have increased the license fee per account from $0.20USD/per month to $0.30USD/per month and they have also increased the base license fee. We have tried our best to provide the same pricing structure for our customers for last 3 months. However, it is no longer possible due to the exchange rates (Sri Lankan Rupee Depreciation - https://www.cbsl.gov.lk/en/rates-and-indicators/exchange-rates/usd-lkr-Indicative-rate-chart).
In order to sustain in this situation, Provider.lk will revise the pricing structure for our resellers. We, at Provider.lk observed the structure closely to reduce the impact to the reseller customers as much as possible.
The proposed structure is as follows;
- Initially allowed cPanel accounts (regardless the package and existing allowed accounts) = 8
- Cost for each additional cPanel account = Rs.60/per month or Rs.600/per year (based on the billing term).
Example: If you are using Linux Reseller 1 package and created only 8 or less cPanels under your WHM, you will not be impacted and your fee will remain the same - Rs.6500/year. If you already have 12 accounts, the prices will be charged since you have 4 additional cPanel accounts beyond the free limit. In that case, the renewal fee would be Rs.6500 + Rs.2400 (Rs.600 per account x 4).
All our existing reseller customers' renewal fees will be revised between before the end of this month and new pricing structure will be applicable from 1st April, 2021. You have to remove unnecessary cPanel accounts in order to reduce your renewal fees.
Q: Why are you changing the pricing structure again?
A: We are sorry to inform that we are forced to change the prices due to the price hike of cPanel effective from 1st January, 2021 and due to the deprecation of Sri Lankan Rupee (LKR).
Q: Can I switch to another control panel that offers unlimited accounts?
A: Yes, we have already started offering reseller accounts based on DirectAdmin panel, you can get unlimited accounts for the base price of your reseller package (you do not have to pay per account). You can reach out to us via email@example.com.
Q: If I switch to DirectAdmin panel, do you offer free migration?
A: Yes, we can offer free migration upto 10 accounts and each additional account migration will cost a one time fee of Rs.200 per account.
Q: Will you increase the price again next year?
A: Unfortunately the license fees and exchange rates are not under our control, we try our best to maintain the lowest possible price. But if there is a change to the fees of cPanel license again in 2022, we will be forced to increase the price again.
If you have any additional question or a concern, please drop an email to firstname.lastname@example.org
Sunday, March 28, 2021